I sent an e-mail about this earlier but later realized that it might be better to mention this issue here since we are coming up on the end of the individual mini sales for Maze of Death as well as the authorization of the December subscription authorizations.
Anyway, in my November subscription delivery (order 4518038), the Ice Devil pre-painted miniature from Maze of Death arrived seriously damaged, with one leg broken off and the base (along with the feet, apparently) completely missing.
Would you be able to send me a replacement in my December subscription shipment?
Hi David,
I'm sorry to hear that. It looks like Diego responded to your email earlier.
If we can help with anything else, please let us know.
Thanks!
~Sharaya
Thank you very much!
I will have a photo of the broken mini waiting in the Customer Service inbox by the time you guys get back on Monday.
Hello David,
Thank you very much. We'll keep an eye out for it.