Order 4516597: package 1032546 never arrived


Customer Service

Sovereign Court

So I was looking over my recent subscription orders and my product, and I noticed some missing items. Checking back, it appears that package 1032546 never got here. I did receive package 1029967, containing Flip Mat Bigger Keep.

What recourse do I have at this point?

Thanks!

Customer Service Representative

HI Talon,

I'm sorry to hear that hasn't made it to you! Looking at the tracking info, I suspect it might be lost.

I've added replacements to your sidecart to ship with your next subscription order.

If you have any further questions, please let us know.

Thanks!
~Sharaya

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