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I've got a subscription for Starfinder (the main books) and I have the deliver location set for my home address.
Unfortunately, last Saturday there was a fire at our apartment complex and the entire building has been boarded up until they can get it fixed. All of the mailboxes are inside the building, so there isn't really a place to deliver the mail right now.
Would it be possible to either put a hold on the shipping or to change the address on the order to the place that I'm staying now so that my package doesn't wind up getting returned or stolen?
Hello LadyMustard,
I'm sorry to hear that! I hope everyone is alright.
I have suspended your order so that it will not process and ship out until you are ready. We can either just leave it suspended until you contact us to let us know it can be shipped out, or we can change the shipping address on the order and ship it somewhere else. Let me know which you prefer.
Hello LadyMustard,
I have left the order suspended. When you're ready for the order just let us know by posting here on our forums, giving us a call at 425-250-0800 between 10am and 5pm pacific time, or sending us an email at customer.service@paizo.com.
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Hello LadyMustard,
I have left the order suspended. When you're ready for the order just let us know by posting here on our forums, giving us a call at 425-250-0800 between 10am and 5pm pacific time, or sending us an email at customer.service@paizo.com.
We just got the okay from the apartment manager and they said that we can move back in sometime mid-week.
Please send out the order when you get the chance. =)
Hello LadyMustard,
I'm glad to hear you'll be going home soon!
I have lifted the suspension on your order. I noticed you have a replacement Satrfinder Limited Edition book on the order. We are still waiting for the replacements to get to us from our printer. Did you want me to move that to your sidecart so everything else can ship or did you prefer it stay in the order even if it holds the order up?
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Hello LadyMustard,
I'm glad to hear you'll be going home soon!
I have lifted the suspension on your order. I noticed you have a replacement Satrfinder Limited Edition book on the order. We are still waiting for the replacements to get to us from our printer. Did you want me to move that to your sidecart so everything else can ship or did you prefer it stay in the order even if it holds the order up?
I'd prefer for it to all go out at once please. =)
Hello LadyMustard,
I have left the order alone. So it will ship out as soon as the replacements get to us.