Order #4513324


Customer Service

Sovereign Court

I recently subscribed to the Starfinder RPG. When I did so, I asked for it to begin with the Pact Worlds hardcover.

I have changed my mind, and would like to have my subscription altered, so that it begins with the Starfinder CRB.

Can you accommodate me?

Customer Service Representative

Hello David,

I have generated the Core Rulebook and the Alien Archive to your subscription order. You will be receiving an updated email confirmation.

Sovereign Court

Thanks

Sovereign Court

I've noted that the 1st book of the Dead Suns AP is back ordered. The 2nd book has already shipped.

We were hoping to start playing the AP next month.

Can you send me the PDF of the 1st book of the AP to download, and then discount me the PDF cost when the book actually ships?

Paizo Employee Customer Service Representative

Hi David,

The way we're handling the backorder of Starfinder AP #1, is that you can purchase the PDF for it while you're waiting for the reprint to come in, and then we'll refund the cost back to your account in store credit once your physical copy of the book ships. For more details, you can see this post from our Customer Service Manager.

You'll just want to reply to your shipping confirmation email for book #1 and let us know that you purchased the PDF, and we'll get the refund to your account.

I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that I may assist you with in the meantime.

Thanks!
Katina

Sovereign Court

I purchased the PDF for book 1 of the Dead Suns AP yesterday. The order number is 4537245.

The original order, 4513324, only lists what was shipped, but not what is pending, which includes book 1 of the AP,
Starfinder Roleplaying Game Subscription
Starfinder Adventure Path Subscription
Starfinder Miniatures: Iconic Heroes Set 1
Starfinder Miniatures: Iconic Heroes Set 2
Starfinder Miniatures: Pact Worlds Fleet
Starfinder GM Screen
Starfinder Core Rulebook Pawn Collection

None of these have shipped so I dont have an email confirmation for them.

Sovereign Court

Hello? Is anybody there?

Customer Service Representative

Hi David,

I'm sorry to see that we missed your post from the other day.

Once you get the shipping notification for Dead Suns #1, which won't happen until that is available to ship later, please let us know, and we can refund the PDF purchase at that time.

Thanks!
~Sharaya

Sovereign Court

What about the other items on my list?

Customer Service Representative

It looks like they are mostly backorders for things that we are waiting for restocks from our printer for, or items that pre-orders with release dates in the future, or no announced release date yet.

If you want any of those moved to your sidecart, so they can ship along with upcoming subscription orders after they become available (instead of shipping on their own or in smaller packages), please let us know.

Thanks!
~Sharaya

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