I have emailed twice and still haven't gotten a confirmation that you received my email. I sent pictures in the email from both books. Order 4400355 was from my subscription and order 4436996 was purchased at Gen Con by my wife. Please let me know what is going on to serve this binding issue or if you need more information from me.
Hi HardwareJedi,
I can confirm that we have your emails. We'll get to you as soon as we can. Sorry it's taking awhile, we have a lot of various inquiries to work through.
Thanks for your patience!
~Sharaya
Hi HardwareJedi,
I can confirm that we have your emails. We'll get to you as soon as we can. Sorry it's taking awhile, we have a lot of various inquiries to work through.
Thanks for your patience!
~Sharaya
It's been 12 days since I sent in my original email. When should I get a response?
It's hard to say for sure based on how busy all channels of contact have been, but looking at where you are in the inbox compared to workflow, I am cautiously optimistic that we may be able to get to your email today or tomorrow.