Order 4456438


Customer Service


Order pending.
Need Valid Payment.
No change from last month.
Re-entered payment data.
Card name does not match name shipped to, gift from my wife. Could this be the issue?

Customer Service Representative

I’m sorry for any potential confusion with this! It looks like the problem is that there is not a preferred card set for the subscription itself. Please set a preferred card here: https://secure.paizo.com/paizo/account/subscriptions

Under the “Payment Method for Subscriptions” section. Please let us know once you have done that, so we can make sure it’s updated to the pending order.

Thanks!
~Sharaya


Done. Thank You

Customer Service Representative

Thanks for the update! Looks like things are good now! I'll send you an updated order confirmation email.

Our shipping window for September subscription orders is estimated to be Friday, September 8th through Wednesday, August 20th, so you should see a shipping update in that time frame.

Thanks!
~Sharaya

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