So I have been trying to buy the Starfinder PDF for the last week to no avail, as every time I enter my details I get bubkis. The page doesn't complete. No confirmation email. No download.
What do?
Yeah not sounding like a jerk at all mate, No worries. I tried two, neither worked sadly. Thanks for the reply though.
Hello DarkestHeart,
Your card is being declined because it is failing the address verification system. Usually this happens when the billing address attached to the card does not match what the bank has on file.
Thank you Diego I will try again now that I know that. I appreciate the response.
Hello DarkestHeart,
Let me know if you have any more trouble. I also wanted to mention that you may see authorizations on your card. These are not charges. Each time you tried to submit the order the bank was pinged to make sure the card was valid. When this happens most banks will put a temporary hold on the funds, which can look like a pending transaction on your end. Because the card was declined we cannot finalize these authorizations. If not finalized they will expire and disappear. How long that takes is entirely up to your bank and not something we can control. I have issued reversal requests for the attempts. These tell the bank we cannot finalize the authorizations and that they can release them. They should be able to see the requests right away but how long it takes to process the requests is up to them.