Where's My Downloads?!


Customer Service


I ordered the Starfinder. Pdf and it mever made it to my downloads?!

How long does it usually take?

The payment wemt through so I don't know what the holdup is for a download?!


Never mind.

I found another button I needed to push on the website, that and mobile.


Thlaylie wrote:

Never mind.

I found another button I needed to push on the website, that and mobile.

Im having the same issue, what button


At the top of the page is a link for My downloads. It should be listed there. Click on it to download. You should get a message about it being personalized. Some of the downloads start automatically some give you a message to click again in a certain amount of time.

There has been a pretty heavy load on the server in the past day or so due to Starfinder. So performance might be impacted.

If you don't see the files in your downloads, I suggest making a new thread about it.

Paizo Employee Customer Service Representative

Nekouda wrote:
Thlaylie wrote:

Never mind.

I found another button I needed to push on the website, that and mobile.

Im having the same issue, what button

Hi Nekouda,

I took a look into your account, and it seems that you were able to get the order to go through. Just let me know if there are any further questions you might have.

Thanks!
-Katina

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