I ordered my fist subscription to anything for the starfinder adventure path.
Should I have gotten a PDF of the first book and a notification of shipment of the physical copy?
Customer Service Representative
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Hello krevon,
Thanks for your question! The first Starfinder Adventure Path book went into back order on 7/27, so any subscriptions started after that would begin with #2. You can find more details in this post by our Customer Service Manager here.
I'm sorry for any confusion or inconvenience that this may have caused! Please let me know if there are any further question or concerns that I may assist you with.
Thanks!
-Katina
Thank you for replying as quickly as possible,
The site still said preorder when I bought it. So do I have to go back and buy the first book?
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Customer Service Representative
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Hi krevon,
It looks like your subscription order was submitted on 8/15, so it would have already been on backorder by then. Just let me know if you'd like to be added to the list to receive #1 as soon as we receive more physical copies, and I can get that taken care of for you. If you do that, then you can purchase the PDF for it whenever you want and we'd be able to refund the purchase price for #1 back to your account in store credit as soon as the physical book ships.
Just let me know if I can help you with anything else in the meantime.
Thanks!
-Katina
Thank you,
Please place me on the list for the first book.
I appreciate you being patient and answering all my questions.
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Hello Krevon,
I have added you to the list. When Adventure Path 1 is available again a copy should be mailed out to you.
Does the PDF come with the physical book or do I have to but it?
Does the PDF come with the physical book or do I have to but it?
It will come free as part of your subscription, but is only available when the book is shipped.
This post by customer service manager, Sara Marie outlines an unusual process they have set up in this case. You do have the option of buying the PDF now and then getting a refund (by way of store credit) once your copy of AP#1 ships.
This isn't usually something they do but was an offer made due to the unexpectedly rapid sellout of AP1.
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Customer Service Representative
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Does the PDF come with the physical book or do I have to but it?
Hi krevon,
I've taken a look into your account, and it seems like the copy of Starfinder Adventure Path #1 in your sidecart is ready to go. Our system didn't put it into its own order because it wants to wait for AP #2 next month. If you'd like, I can push #1 into it's own order to be sent out as soon as possible, and that should grant the PDF automatically to your account as soon as it ships.
Please let me know if you'd like to do that, and I'll get it taken care of for you. Otherwise, I'll be happy to help if there are any further questions or concerns that you may have in the meantime.
Thanks!
-Katina
Please do thank you
Hello Krevon,
I have moved it to an order to ship out right away. You will be receiving an email confirmation.
Thanks, I hope the pdf opens up soon. I was planning on running Saturday and would like to use the adventure path.