Order 4113585


Customer Service

Silver Crusade

Please help to remove the following items:

Mummy's Mask ACG Character Add-on Deck
Mummy's Mask ACG Deck 2: Empty Graves
Mummy's Mask ACG Deck 3: Shifting Sands

and proceed to retry the previous payment method. Thank you!

Paizo Employee Customer Service Representative

Hi Richard,

Thank you for letting us know! I've canceled the extra items from your order, but it looks like there are some hiccups in our system which are giving me some trouble. It's something that I'll have to take a closer look at tomorrow, but I'll let you know as soon as I've got it figured out.

Thanks so much for your patience!
-Katina

Silver Crusade

Hi Katina,

In the order itself, the only thing remaining uncancelled is

Pathfinder ACG Mummy's Mask Deck 3: Shifting Sands

Once that is cancelled, I will go ahead with my payment.

Thanks for the help!
-Richard

Paizo Employee Customer Service Representative

Hi Richard,

Thanks for letting me know! There's been another issue that's cropped up which is holding up your order, so I'll send you an email with more details in just a moment.

Thanks!
Katina

Silver Crusade

Hi Katina,

Everything looks good. Should I go ahead and make the payment? I don't want to cause any further problems so felt that it's best that I should check with you first.

Thanks!
Rich

Customer Service Representative

Hello Richard,

I have gone ahead and made the changes that you and Katina spoke about in your email. She had told you about 4 items, but it looks like it is only 2 that are having the issue. So those 2 have been moved. You can make the payment whenever you are ready.

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