Needing to cancel an order.

[FalseWingZ]

Hi, I preordered the Starfinder Core and AP back in April, I thought that I paid when i placed the order but I checked a few months later and I noticed it said that it tried to pay on July but was declined. So I went and ordered the books through my local gameshop and thought that was the end of it. I noticed today that the payment for the previous order was taken out today though and would like to cancel it and get the money refunded, since i already have a copy of the books coming and don't need additional ones. I have already sent an email to the customer service account but wanted to post here just to cover my basses, thanks.

Oh almost forgot, the Order Number is 4255690.

[Diego Valdez]

Hello FalseWingZ,

When we tried to authorize your card in July it was declined. We sent you an email at the time to let you know. You never contacted us to cancel it so when your order came up in the shipping queue we tried to ship it. It went through successfully. Since the order has already shipped I can no longer cancel it. When it gets to you, you can refuse delivery or just write Return to Sender on it and it should come back to us. Once it does we can issue a refund for the book.