Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Just picked up my core rulebook from the post office and the book seems ready to seperate from the spine. Its a beautiful book and dont want to miss out on a chance to have this edition, is it possible to replace it, how are these things handled?
This is a good way, but you've unfortunately just missed the end of the week. It'll likely be Monday before anyone sees it.
For what it's worth, one of the things they'll probably ask you to do is to take a photo and email it to customer.service@paizo.com. You may as well do that sooner rather than later (though it's also quite likely that it won't be acted on until next week).
Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Thanks for the info, ill send it out asap
|
1 person marked this as a favorite.
|
Hello Jasonomicon,
I'm sorry to see you got a damaged book! I have set up a replacement which should be on its way to you soon. You will be receiving an email confirmation.
Thank you for the picture, I have passed it along for quality control.
Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Thanks so much! You guys rock!
|
2 people marked this as a favorite.
|
Pathfinder Adventure, Adventure Path, Lost Omens, PF Special Edition, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
Got my replacement copy, it's perfect! thanks so much, this is customer service at it's best!
Recent threads in Customer Service
|
