Order 4385091


Customer Service


It looks like the pending charge has disappeared from my card, but the payment authorization hasn't expired yet. Is my order being processed ok?


Also will this negatively impact the time that my order ships?

Customer Service Representative

Hello Archmage,

I don't see any issues with your order. It looks like the authorization is just expiring. When we ship your order will open a new one and finalize it right away.


Diego Valdez wrote:

Hello Archmage,

I don't see any issues with your order. It looks like the authorization is just expiring. When we ship your order will open a new one and finalize it right away.

Thank you so much for the help.

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