Subscription issues


Customer Service


Pathfinder Adventure, Adventure Path, Rulebook, Starfinder Adventure Path Subscriber

Hello there!

I was a Pathfinder Adventure Path subscriber for a few years, but a year ago, I decided to end my subscription due to a number of circumstances. However, with the launch of Starfinder, and the next AP, I wanted to both pick up my Pathfinder AP subscription, and add both the Starfinder Core, and Starfinder AP subscriptions.

Unfortunately, when I went to attempt to do so, today, I discovered that I couldn't add the Pathfinder AP subscription, because 'you already own this product'. I wanted to make sure I had that in place, to get the subscriber discount, before I ordered the other products. Any help would be appreciated!

Customer Service Representative

Hello Jeramiahh,

It looks like you had us cancel your subscription a while back. We did but it got stuck and wasn't fully cancelled. It was no longer generating and shipping new items, but it also wasn't fully gone from your account. I have removed the rest of the subscription ghost and you should be able to start a new one now.


Pathfinder Adventure, Adventure Path, Rulebook, Starfinder Adventure Path Subscriber

Thank you!

EDIT: It seems like the Starfinder AP subscription starts with #2, even though #1 isn't available. Is there any chance that I can get the first book added to the order, as well?

Customer Service Representative

Hello Jeramiahh,

Yes. I have made sure you will be receiving a copy of volume 1 when it becomes available again. You can find out more about what's going on with volume 1 here.


Pathfinder Adventure, Adventure Path, Rulebook, Starfinder Adventure Path Subscriber

Great! Thank you very much!

Community / Forums / Archive / Paizo / Customer Service / Subscription issues All Messageboards
Recent threads in Customer Service