Question about my subscriptions and sidecart

[Wolfx]

I am not going to Gen Con. I just looked and there are only 5 items in my sidecart but 8 listed in my subscriptions going out late July early August.

Is something off or can anyone explain what I'm seeing

Also when will the subscriptions start shipping? Mainly care because I am looking forward to the PDFs

Thanks for your help

Aric

[Diego Valdez]

Hello Wolfx,

The other three items have been generated. You will be receiving an updated email confirmation.

[Wolfx]

Is this order using my credit card or my store credit? I want it to use my store credit and not my credit card.

Aric

[Diego Valdez]

Hello Aric,

The order was not set to use your store credit. I have applied it to the order. You will be receiving an email confirmation reflecting this change.

[Wolfx]

Thank you very much. Did I not set it correctly to use my store credit first then my card? I would like to set it that way going forward.

Aric

[Wolfx]

Another question.

As a Charter Superscriber do I get the Starfinder society adventures for free or at a discount? How do I go about getting them once they are released?

Aric

[Diego Valdez]

Hello Aric,

Yes, your account will receive the Starfinder Society Scenarios for free if you have subscriptions to the other 4 lines. You do not need to do anything, they will be granted to your account automatically when they release every month.

[Wolfx]

If possible can I get an answer to this question so I know going forward.

Did I not set it correctly to use my store credit first then my card? I would like to set it that way going forward.

Thanks for the info on the society scenarios

Aric

[Diego Valdez]

Hello Wolfx,

Your account is currently set to use your store credit. It looks like that order did not because the order was generated before you selected that option. Right now your subscriptions will use any available store credit before your card.

[Wolfx]

That's great news. Thanks for your help.

Aric

[Wolfx]

Just wanted to check to see why my order is still pending? When it might ship?

Aric

[Diego Valdez]

Hello Aric,

We are currently shipping out the August subscription orders. We expect to have them all shipped out by August 18. Your order can ship anytime between now and August 18.