Kyrand
|
So, I'm wondering if I managed to mess up this order... My subscription order was split into two, and the first part had shipped, when I realized I had sent the Thornkeep maps to my sidecart instead of adding them to the existing order. After moving it from the sidecart to the order, I haven't yet received a shipping notification or pdfs. With tomorrow being the end of the order spawning process, I'm beginning to worry. Would someone mind check up on my order, and knocking loose any pugwampis I may have attracted?
| Sharaya Customer Service Representative |
Hi Kyrand,
Thanks for your inquiry. It looks like something with your combination of steps made the system confused and the pugwampis are trying to hold on to things.
I've moved the unshipped items to a different order to try to yank them away from the pugwampi. You should get an updated order confirmation email.
If you have any further questions, please let us know.
Thanks!
~Sharaya