
Paul Ryan |

With this order, I subscribed to all four physical Starfinder lines. However I find that my subscriptions list doesn't include the Starfinder Accessories subscription, nor does my forum title reflect it. The actual subscription page does say I am subscribed as of today.
I also didn't receive an email notification for the order.
Can someone please check to see if everything has worked properly when I subscribed?
Also, is it necessary to separately purchase the Starfinder RPG Guild subscription before I get the freebie with the Starfinder Superscriber status that doesn't seem to be working for me, or is this automatic?

Sharaya Customer Service Representative |

Hi Paul Ryan,
For the first part of your questions - there is something that needs to be poked/fixed, but we are still working with the tech team to figure out what that is. We'll get that part sorted out once we know.
The latter will be automatic. Nothing else to worry about on that front.
Thanks!
~Sharaya

Paul Ryan |

Thanks for the fixes. The subscription stuff looks good now. If any new and unexpected issues come up in the August notifications I'll let you know.
However, I was a little hasty when I subscribed, and there was a rolled map in the same order, that had been sitting in my cart waiting for me to remember to buy it. It's now set up in my sidecart for subscription shipment, which is pointless for a rolled item. Could you please separate it into a normal order to ship as soon as it's ready?