Regarding Order #4270427

[Justin Sluder]

Please cancel my Campaign Setting, and Companion subscriptions, removing the respective products from the order, and attempt to process the order again, please and thank you.

[Sharaya]

Hi Justin,

The cancellations have been made and you should get an updated order confirmation email.

The problem with the card is: "General decline of the card. No other information provided by the issuing bank."

Thanks!
~Sharaya

[Justin Sluder]

Thanks, I just received the notification emails. I'll get this sorted and try again shortly.

[Justin Sluder]

Okay, please try again.

Thanks, and sorry for the issues.

[Diego Valdez]

Hello Justin,

I just gave it a try and got the same thing. "General decline of the card, no other information provided by the issuing bank." This is a decline on the banks end so I don't have any more information about why it may be being declined.

[Justin Sluder]

Use the store credit and try again.

[Diego Valdez]

Hello Justin,

I have applied the store credit and gave it another try. It did authorize successfully this time. So everything looks good now.

[Justin Sluder]

Excellent, thank you.