I somehow ordered an excess copy of a book (again)....

[I'm Hiding In Your Closet]

Please delete Akashic Mysteries from my order # 4106385, placed 11/13/2016. I already have a copy.

Also, question: I also just made this request in the form of a RE to the E-mail I got confirming the order - was that actually enough, or is [e-mail] just a robot?

[Sharaya]

Hello I'm Hiding In Your Closet,

The copy of Akashic Mysteries on this order is the one that has already shipped to you.

This order is still showing up as pending because it includes a pre-order for the Adventurer's Guide Hardcover.

Yes, responding to the order confirmation email works fine. While a lot of the emails sent from customer service are ones at are automatically sent from the system, the customer service email is monitored by us, so responses come to actual people, not a robot.

Thanks!
~Sharaya

[I'm Hiding In Your Closet]

Thank you.