Uh, should I cancel my subscription already?


Customer Service

Dark Archive

So I was planning to unsubscribe after I got the first part of Ironfang Invasion, but it seems like subscription march contains two volumes of it, which goes over my budget way too much? O-o; Also, if I cancel the subscription, when I lose the pathfinder advantage discount? Right when I cancel it?

Paizo Employee Customer Service Representative

Hello CorvusMask,

Thanks for your questions! We do have two volumes of Ironfang Invasion releasing this month. While subscriptions do not allow for skipping particular products, I think we can make an exception and just send out the first book since you're going to be canceling the subscription anyway. If this is what you'd like to do, I'll just take a look into your order once our subscriptions have been generated, and cancel the second book, and then the subscription.

The Pathfinder Advantage discount does end when the subscription is canceled. In this case, your last subscription order would still have the discount but it would not work after that.

I hope this helps! Just let me know if this sounds like it'll work for you, and I'll be glad to get it taken care of. If you have any further questions or concerns in the meantime, please don't hesitate to ask.

Thanks!
Katina

Dark Archive

Huh, that would work out for me, thank you very much :D

Can I get warning on when the subscription is going to be canceled? I figured out I should probably do last minute shopping while I still have the discount ._.;

Paizo Employee Customer Service Representative

No problem! I'll take a look into your account after we are finished generating subscriptions, and cancel the subscription then. We're revving up the authorization process for subscriptions now, so your order should be generated either sometime today or early-ish tomorrow. So technically the subscription will probably be ending tomorrow afternoon, but if you choose to add anything to your March order, those items should still receive the discount.

Basically, you can put items into your sidecart up until your subscription order is generated (when you receive the initial confirmation email), and those items will a) be included in your March order b) receive the Pathfinder Advantage discount. Otherwise, if you miss the window to put items into the sidecart, you can always put them into your shopping cart or a separate order, and I can move them over into the March order for you.

I hope this clears things up a bit! Just let me know if there are any other questions you might have.

Thanks!
Katina

Dark Archive

Well umm, seems like transaction was declined since it was still for both of the first parts .-.

Maybe I should just cancel the whole thing even though I don't get the first part. I mean, I am bit low on the money on the account right now so leaving 5 euros there wouldn't be good idea :'D

Customer Service Representative

Hello CorvusMask,

I got your subscription cancelled and replied in your other thread.

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