| SometimesCrumb |
My order has been pending for over a month now.
I see now that two of the mini's that I had ordered are now listed as unavailable, is there a way that I can edit this order so it can finally ship? or can you just cancel it and I'll start over? (I don't remember my CC being charged yet, although I'll have to go back and check to make sure)
thanks
| Diego Valdez Customer Service Representative |
| 1 person marked this as a favorite. |
Hello SometimesCrumb,
Your order was being held up by 2 miniatures. The Alu-Demon we only have one of, but your ordered 2, and the Warrior of Wrath we have 2 of but you ordered 4. I have reduced the quantity of the Alu-Demon to 1 and the Warrior of Wrath to 2 so the order can ship. You will be receiving an updated email confirmation reflecting this change. I am asking the warehouse to get the order shipped right away. Since our mail pickups for the day have already occurred it will likely be shipping out on Monday morning.
We don't charge for anything until it ships so you haven't been charged for any of the order yet.