Order 4140573


Customer Service


Hello guys,
I have been waiting this order to ship for pretty a while...
I know the Seelah miniature is a backorder but...I verified on Reaper's website and it seems to be available for purchase..
Can you please take a look and let me know?
Thank you so much,
Leo

Customer Service Representative

Hi Leo,

I'm not sure how accurate the "backorder" status is at this time. In any case, even it more have been made and it is not longer on backorder, we are still waiting on more of them to make it to us from a supplier. Unfortunately, I cannot find an estimate for when we might be able to expect those.

Please let us know if you want any changes made to the order. It looks like the other minis are ready to ship.

Thanks!
~Sharaya


Sharaya wrote:

Hi Leo,

I'm not sure how accurate the "backorder" status is at this time. In any case, even it more have been made and it is not longer on backorder, we are still waiting on more of them to make it to us from a supplier. Unfortunately, I cannot find an estimate for when we might be able to expect those.

Please let us know if you want any changes made to the order. It looks like the other minis are ready to ship.

Thanks!
~Sharaya

Ciao Sharaya,

thank you for the reply.
Please go ahead and ship the other miniatures.
I will try to buy the last one directly from Reaper, so please cancel it.
Thank you so much,
Leo

Customer Service Representative

Hello Leo,

I went to cancel Seelah and get the order on its way, and it looks like Seelah has arrived and your order is on a pick list right now. That means it is part of the batch of orders the warehouse is currently packing up and shipping out. So I left the order intact. If you would still like to have the Seelah miniature cancelled let me know. The order should be on its way soon.

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