Order #4076772


Customer Service


Good day; i hope you had a merry Christmas.

It seems that my order Order #4076772 was lost in transit.
I got a shipping notice on November 4; since then... no sign of life, not even a customs notice.

The subsequent order, #4150575, declared as shipping on December 1, has arrived on Christmas Eve... so I am starting to worry about #4076772.

Customer Service Representative

Hi Midnight_Angel,

I'm sorry to hear that order 4076772 hasn't arrived yet! I've set up replacements for those items in your sidecart to ship with your January order.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya


Thank you, Sharaya!

If, for whatever reason, my old order does show up, I will notify you immediately, so you can take the replacements off my sidecart.

Have a happy new year!


Hello,

just wanted to tell you that my January order arrived yesterday (and in record time, to boot), including the replacement items.

Thanks a ton!

Customer Service Representative

Glad to hear that!

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