Just Placed an order for Mummy's Mask but order changed by site

[William Tabrisky]

I placed an order (4109252) for the base game, the add-on character pack, adventure deck 2, and the ongoing subscription (starting with adventure deck 3). When I clicked to place the order, I was informed that three of the items had been cancelled (base game, add-on, and deck 2), and only the subscription with promo went through. My shipping changed from around 11 dollars for the whole order (I was being given a $10 discount) for a 6 lb box to $14.40 for a 1-lb box. I did not want to cancel the 3 items, and if I have to I'd rather cancel the entire order since there's no reason to have deck 3 (or beyond) without the base game or deck 2. What happened and how can this be corrected as soon as possible?

Thanks,
Bill

[Sharaya]

Hi Bill,

Thank you for your inquiry! I'm sorry for any confusion with this! This appears to be related to a bug that the tech team is looking into.

I've reinstated the cancelled items. You should get an updated order confirmation email soon.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya