| Leedwashere |
Hello, I wanted to let you folks know that the physical copy of Pathfinder 111: Dreams of the Yellow King hasn't arrived. I haven't had any problems with other volumes not arriving since I started subscribing and am wondering if something happened in transit. Do you have any way of tracking packages sent? The status in "my orders" says complete, but it definitely isn't here.
| Sharaya Customer Service Representative |
Hi Leedwashere,
I'm sorry for any confusion with this! It looks like some of the outgoing packages got a bit delayed this month.
The tracking link should be available in the shipping confirmation email that was sent earlier this month. You should see that begin to update soon. If you haven't seen it start updating after the end of this week, please let us know.
Thanks!
~Sharaya
| Leedwashere |
Thank you for the prompt response! I'm very relieved to know that the problem is a delay, since there has been a few times this year where mail I've sent out disappeared without a trace and was starting to worry that the same thing might be starting to happen to the mail coming in. I'll keep an eye out for it going forward, and will let you know if the tracking doesn't start updating after the end of this week. Thanks for the help!