Sara Marie Customer Service Manager |
The following information, including dates and expected products, is what we currently estimate and may change. To accommodate upcoming US fall and winter holidays in November and December our release dates for November and December monthly shipments are mid-month (usually they fall on the last Wednesday of a Month).
New Physical Product Releases in November
- Paizo Subscription Products
Adventure Path: #111: Dreams of the Yellow King (Strange Aeons 3 of 6)
Campaign Setting: Horror Realms
Player Companion: Blood of the Beast
Maps: Flip-Mat: Asylum
Cards: —
Roleplaying Game: Villain Codex Hardcover
Modules: Seers of the Drowned City
Pawns: Hell's Vengeance Pawn Collection
Adventure Card Game: Mummy's Mask Adventure Deck 2: Empty Graves & Associated Promo Card(s)
Adventure Card Game Class Decks: — - Non-Subscription Products
— - Subscription Product by other Publishers
Comics: Pathfinder—Worldscape #1 Shipped to "as soon as possible" subscribers mid-October and should ship to "hold for monthly" subscribers with November subscriptions
Comics: Pathfinder—Worldscape #2 will ship to ship "as soon as possible" subscribers mid-late November and "Hold for monthly" subscribers in December's Monthly shipment
Tales: —
Battles Miniatures: Deadly Foes will ship to ship "as soon as possible" subscribers mid-late November and "Hold for monthly" subscribers in December's Monthly shipment
Legends: — - Non Subscription Product by other Publishers
— - Authorization (Order Spawning) Date: October 27th
- Begin Shipping Estimate: October 31st
- End Shipping Estimate: November
11th14th
- Street Date for Paizo Products: November 16th
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.
Marco Massoudi |
Two questions:
As it stands now, will there be a December RPG subscription?
Also, with the Minis case order, it comes with the incentives, right? I don't have to add them separately?
Thanks and Happy Halloween!
As far as i know, you HAVE to order the incentive separately, as only people who order a case are able to do that.
The price for it will be 75% off though ($9.99).Sara Marie Customer Service Manager |
nobody74 |
The villain codex is still in my sidecart. Is it going to ship separately?
The following information, including dates and expected products, is what we currently estimate and may change. To accommodate upcoming US fall and winter holidays in November and December.
New Physical Product Releases in November
- Paizo Subscription Products
Adventure Path: #111: Dreams of the Yellow King (Strange Aeons 3 of 6)
Campaign Setting: Horror Realms
Player Companion: Blood of the Beast
Maps: Flip-Mat: Asylum
Cards: —
Roleplaying Game: Villain Codex Hardcover
Modules: Seers of the Drowned City
Pawns: Hell's Vengeance Pawn Collection
Adventure Card Game: Mummy's Mask Adventure Deck 2: Empty Graves & Associated Promo Card(s)
Adventure Card Game Class Decks: —- Non-Subscription Products
—- Subscription Product by other Publishers
Comics: Pathfinder—Worldscape #1 Shipped to "as soon as possible" subscribers mid-October and should ship to "hold for monthly" subscribers with November subscriptions
Tales: —
Battles Miniatures: Deadly Foes will ship to ship "as soon as possible" subscribers late November and "Hold for monthly" subscribers in December's Monthly shipment
Legends: —- Non Subscription Product by other Publishers
—- Authorization (Order Spawning) Date: October 27th
- Begin Shipping Estimate: October 31st
- End Shipping Estimate: November 11th
- Street Date for Paizo Products: November 16th
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your...
Sara Marie Customer Service Manager |
Sara Marie Customer Service Manager |
Folks, we are seeing an issue where people who started with the add-on deck are having the Base Set added to November orders. We are actively looking into finding the affected subscriptions to correct them; in the meantime If you see this happen to your order, you are welcome to contact CS for us to cancel.
Sara Marie Customer Service Manager |
Sara Marie Customer Service Manager |
Sara Marie Customer Service Manager |
Sara Marie Customer Service Manager |
Katina Davis Customer Service Representative |
Katina Davis Customer Service Representative |
Is there any reason that Villain Codex is in its own group in "My Downloads" instead of being with all the rest of the RPG line?
Hi archmagi1,
Thanks for letting us know! My guess is that one of the settings on the file wasn't flagged correctly, but that should be a pretty easy fix. I've informed the Powers That Be™ and they should be able to get this fixed later on today. Just check back later and it should be reconfigured.
Just let us know if there's anything else we can help out with in the meantime.
Thanks!
Katina
Sara Marie Customer Service Manager |
1 person marked this as a favorite. |
Should I be worried about my order if I got my shipping Email last Thursday but still have no tracking info on Tuesday?
Nope, no need to worry yet. The warehouse is going strong getting orders shipped and out the door. Our estimated shipping window for Nov. Subs is November 14th (since Friday is a postal holiday we will be closed).
Thanks
Sara Marie
David knott 242 |
So -- will I finally get my subscription PDFs today?
Also: I do not recall seeing the usual office closed message for a weekday holiday this past Friday. You might want to check around as to what wasn't done that is usually done for such cases.
Sara Marie Customer Service Manager |
Had a chat with our Warehouse Manager. With a couple staff outages last week, they're a bit behind where they had hoped to be. We still have a few single AP's with labels batch printed that should be wrapped up and completely out the door by tomorrow's mail pick up as well as a handful of orders left in the system that are still pending.
thanks
sara marie
Sara Marie Customer Service Manager |