Order 4074734


Customer Service

Dark Archive

Is there a problem with this order? It still has a status of pending and my credit card doesn't show a charge on the account.
Further, the order details indicate payment authorization expires tomorrow. Thanks.

Customer Service Representative

Hello ckdragons,

I don't see any issues with your order. The warehouse is still shipping out the November subscription orders. We usually allow up to 2 weeks to get them all shipped out. Yours is just waiting for its turn in the shipping queue.

If the authorization expires, when the warehouse ships out the package a new authorization will be opened and immediately finalized.

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