Hi,
I read on my order status page saying that it's "Waiting for backordered product(s) "; is this for the Set of 7 Dice: Gemini Black Red/Gold ?
If so, would it be possible to change that one to 1 Set of 7 Dice: Lustrous Bronze/White?
Thanks,
Chris
Hi Chris,
It looks like the Set of 7 Dice: Gemini Black Red/Gold are actually fine (and in) for your order.
It's the Set of 7 Dice: Gemini 2 Purple Steel/White that are holding this one up. Those have an estimated product availability of shipping from our warehouse in 4 to 18 business days. If items have a longer time frame like that, it generally means that we'll need to get them in from a supplier before we can ship them. More details about product availability can be found here:
http://paizo.com/paizo/faq#v5748eaic9n0o
The Lustrous Bronze/White white set would also need to be ordered from a supplier. (The Purple Steel/White set has already been ordered).
If you want changes made to the order, please let us know.
Thanks!
~Sharaya
Hi Chris,
It looks like the Set of 7 Dice: Gemini Black Red/Gold are actually fine (and in) for your order.
It's the Set of 7 Dice: Gemini 2 Purple Steel/White that are holding this one up. Those have an estimated product availability of shipping from our warehouse in 4 to 18 business days. If items have a longer time frame like that, it generally means that we'll need to get them in from a supplier before we can ship them. More details about product availability can be found here:
http://paizo.com/paizo/faq#v5748eaic9n0oThe Lustrous Bronze/White white set would also need to be ordered from a supplier. (The Purple Steel/White set has already been ordered).
If you want changes made to the order, please let us know.
Thanks!
~Sharaya
Hi Sharaya,
I really want the Purple Steel/White, so nevermind then, no need to change the order. Thanks Sharaya.
Chris
Thanks for the update. I'll leave the order as it is, then :)
Thanks for the update. I'll leave the order as it is, then :)
Hi Sharaya,
I already sent an email to PaizoCustomerService(Diego) about an addition and swapping on the order, but just in case the email went supernova because my internet connection was bad when I sent the email, I'll just post the email here too:
I also like the chessex set of 7 Dice: Translucent—Purple/White. If possible I would like to put the Gemini Purple Steel/White dice on a separate order that can be shipped separately whenever it's ready, and thus swapping the Gemini Purple Steel/White dice with 1 Set of chessex set of 7 Dice: Translucent—Purple/White on Order 4073517; provided that the Translucent Purple/White dice can be shipped soon or in a shorter time span than the Gemini Purple Steel/White dice.
Thanks,
Chris
Hello cm3,
I have added the Translucent—Purple/White dice to the order and moved the Purple Steel/White dice out to their own order. You will be receiving email confirmations for both orders reflecting these changes. The original order should be on its way to you shortly.
Hello cm3,
I have added the Translucent—Purple/White dice to the order and moved the Purple Steel/White dice out to their own order. You will be receiving email confirmations for both orders reflecting these changes. The original order should be on its way to you shortly.
Hi Diego,
Yep, already got and saw the email confirmations.
I saw on my order status page that the payment using my brother's Visa card was declined ($32.50) so I have changed the payment method using my Master card.
Thanks,
Chris
Hello cm3,
The updated card authorized smoothly and everything looks good now. The order should be on its way shortly.
Hello cm3,
The updated card authorized smoothly and everything looks good now. The order should be on its way shortly.
Ok. Thanks Diego.
Hi Diego,
I read on the Set of 7 Dice: Translucent—Purple/White product page saying that "Ships from our warehouse in 1 to 7 business days." So will the Order 4073517 be shipped soon?
Thanks,
Chris
Hello Chris,
Yes, it should have already shipped out. Thank you for letting me know. I will make sure the warehouse gets it going today.
Hello Chris,
Yes, it should have already shipped out. Thank you for letting me know. I will make sure the warehouse gets it going today.
Ok. Thanks Diego.
Ok. Thanks Diego.Hello Chris,
Yes, it should have already shipped out. Thank you for letting me know. I will make sure the warehouse gets it going today.
I have checked my order 4073517 status page, it says "Waiting for backordered product(s) ". Does this mean the Set of 7 Dice: Translucent Purple/White is on backorder?
Hello Chris,
No, everything is ready to go. The order has already shipped out.
Hello Chris,
No, everything is ready to go. The order has already shipped out.
Oh alright then Thanks Diego.
I asked because when I checked my order status page yesterday there's the backorder status thing, now it's displaying the correct status.