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Missing Single File PDF from Order #3950593 in Downloads

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Good afternoon Paizonians!

I got my shipping notification for Order #3950593 a couple of days ago. When I go into the My Downloads section of the website, it shows all my PDFs as normal with the exception of the PDF for "Pathfinder Adventure Path #107: Scourge of the Godclaw (Hell's Vengeance 5 of 6) (PFRPG)". Instead of listing the two usual options (One File per Chapter & Single File), it only lists once and it's the one file per chapter version.

I'd like to download the single file version. Could someone there give the appropriate server or application a kick and/or the requisite abuse to update the files?

Thanks!
Paizo Employee Customer Service Representative

Hello Nyarlathotep,

Thank you for bringing this to our attention! This seems like it may be a display issue or a bug, so I've moved your thread to our Website Feedback section so that someone who is better fitted for this sort of thing can take a look. They should be along to help you as soon as they are able.

In the meantime, please don't hesitate to ask if there are any further questions or concerns that you may have, and I will be more than happy to help out.

Thanks, and have a great day!
Katina

Same problem, missing single file pdf.
Thanks!
RPG Superstar 2013 Top 32

The single file version is in the zip. Look for the largest doc.
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

I noticed the same thing, and I'm wondering why the "interactive map cover" pdf is there, when the cover is already included in the interactive maps pdf itself.
Community & Digital Content Director

We apologize for the inconvenience and will have this fixed soon. An email will be sent out alerting folks that the file has been updated also.
Chris Lambertz wrote:
We apologize for the inconvenience and will have this fixed soon. An email will be sent out alerting folks that the file has been updated also.

Thanks!

Liberty's Edge
Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

The single file is available to me, but not as a separate download, i.e. the single file is in the same zip archive with the the separate chapters PDF files.
Liberty's Edge
Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber

The single file version is still not available as a separate download. Is this a bug or an intentional change?
Community & Digital Content Director
1 person marked this as a favorite.

This was an error. Unfortunately I was not able to get a chance to correct before being out of the office for the latter half of last week (there's also some minor bits that need adjusting), but it is at the top of my to-do list. Again, an email will be sent out when it's corrected.
Liberty's Edge
Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber
Chris Lambertz wrote:
This was an error. Unfortunately I was not able to get a chance to correct before being out of the office for the latter half of last week (there's also some minor bits that need adjusting), but it is at the top of my to-do list. Again, an email will be sent out when it's corrected.

OK, thanks for your reply.

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