Hello,
I am inquiring about the continued pending status of this order. It has been almost 3 business weeks since it was placed and I was wondering if it will ship soon.
Thank you
Hi Cole,
It looks like some of the items on your order had a listed product availability estimate of shipping from our warehouse in 4 to 18 business days, and it looks like we are still waiting for a few to finish making it to us.
For items that have a longer product availability like that, it generally means that we'll need to get them in from a supplier before we can ship them out. More details about product availability can be found here: http://paizo.com/paizo/faq#v5748eaic9n0o
It looks like it's currently about the 14th business day. Most of it is in, except for a few stranglers at the moment, which are:
Alistrilee
Chimera
Gelatinous Cube
If you have an further questions or concerns, please let us know.
Thanks!
~Sharaya
Thank you for looking into it. Hopefully the order ships soon.
Hello Cole,
The Chimera has arrived, but we are still waiting on Alistrilee and the Gelatinous Cube. If you'd like I can get them separated out into their own order so that everything else can ship. Otherwise the order will continue to wait for them to arrive before shipping.
I can wait for the everything to ship at once. Thank you for continuing to update and stay in contact with me!
Hello,
Just asking for an update.
Thanks.
Customer Service Representative
|
Hello Cole,
Thanks for checking in with us! I've taken a look at your order and it appears that everything is now in stock and our warehouse is just waiting to process your order in the shipping queue. It's hard to say exactly when it will be finalized, but once it's been scanned for shipping you should receive a confirmation email to let you know that it's on the way to you.
We greatly appreciate your patience in waiting for all the stock to come in! Please don't hesitate to ask if there are any further questions or concerns that you may have, and I'll be glad to help out as best I can.
Thanks, and have a great day!
Katina
Hello,
I just received this order in the mail. Everything was here except my order of Bathalian RPR77020. In its place seems to be a Hellborn miniature with a shield and sword that is not on my order.
I'm sorry to hear that your order was mispacked! I've set up a replacement order for Bathalian (RPR77020).