Hi paizo CS people
My amended subscription order for April (#3898660 according to my email) looks a little odd.
The duplicate CD has been removed (thank you). However, I thought I had preordered the limited edition #5 of the comic - not sure if it was removed mistakenly, or if I am wrong about me ordering it. Either way, I've just added a copy to my sidecart - if it's possible to ship it with this month's subscription that would be good.
The main issue is that it seems the shipping option has been changed from UPS International to standard shipping. Could you amend it back to UPS International, please?
Also, you're probably already aware, but it appears from my account that I'm going to get two copies of the next legends set.
Thanks for sorting that for me.
Cheers
Steve
Hello Steve,
You had one on your order but it was connected to an issue we had with the comics. This month the subscription generated the limited edition comic to all the deluxe comic subscribers. We are removing those from subscription orders and since the one if your order had a sub tag on it we removed it thinking it was part of the issue. I have reinstated it and removed the sub tag.
The shipping has been changed back to UPS International.
The Legends subscription is an issue we are aware of and currently working on.
You will be receiving an updated email confirmation reflecting these changes.
Thanks, Diego. Everything looks good now.
Cheers
Steve
Hi Paizo CS people
I just checked and saw that my limited edition #5 is still in my sidecart. Can you cancel that but leave the limited edition of #6 there please?
I added it again during the April mixup, before Diego fixed everything up for me.
Cheers
Steve
Hello Steve,
I have removed the Limited Edition Hollow Mountain #5 from your sidecart. It will not be shipping with your May subscription order.
Thanks, Diego.