Order 3910537


Customer Service


I had a charge to my account that is coded as a Payment Authorization on your side, but as a purchase on my bank's side. I assume this is just the authorization that supposedly happens with every order? I am new to this and was just surprised that it wasn't coded as a hold on my bank's side.


Ended up speaking with someone over the phone and it looks like my bank is just a bit odd in how it handles autherization holds. Thank you very much.

Customer Service Representative

Hi John,

Thanks for the update! Glad to hear you got that worked out.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

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