Humble Bundle PathFinder Comics miniatures shipment

[hackerflu]

I have ordered both Humble Bundle packages complete with physical shipments. The RPG Beginner Box has actually already been delivered. That whole process went well. I redeemed the code for the miniatures shipment but nothing happened. It says it is redeemed but it do not ask me for any information such as address, payment method, shipping method, etc... I do not see any indication that this package will ship. Is this just a part of the issue where everything is overloaded now? How will the system let me know when it is ready for that information?

[ealms]

hackerflu wrote:

I have ordered both Humble Bundle packages complete with physical shipments. The RPG Beginner Box has actually already been delivered. That whole process went well. I redeemed the code for the miniatures shipment but nothing happened. It says it is redeemed but it do not ask me for any information such as address, payment method, shipping method, etc... I do not see any indication that this package will ship. Is this just a part of the issue where everything is overloaded now? How will the system let me know when it is ready for that information?

I am also having this problem. Exactly the same - got the beginner's box from the first humble bundle sitting next to me on my desk right now. I sent an email to customer service yesterday evening and heard nothing today.

[Paul Ryan]

The customer service people have asked for the details of this issue, including the redemption code, to be emailed to them. They need the code in order to fix the problem, but obviously don't want it in public posts. The email to use is [e-mail]

Fixes will be made in the order they get the emails. Details are in this thread.

[hackerflu]

Paul Ryan wrote:

Details are in this thread.

Thank you!

[Diego Valdez]

Hello hackerflu and ealms,

As Paul mentioned, please send us an email with the redemption code at [e-mail] and we can get it resolved for you.

[Beardil_Tollcoyote]

Dear Team, before opening a new thread I might be asking here as well about alternate payment options for shipping than credit card releated options. Due to the extreme high fees for the physical beginners box I didnt even consider ordering it, but as fees for the booster pack are temptingly low, I am really interested. My question now is so I need a credit card or can I pay via paypal like on humble Bundle?

[Katina Davis]

Hello Beardil,

Thank you for your question! We accept Visa, Mastercard, and Discover. We do not accept Paypal, though they do offer a PayPal debit card that functions as a MasterCard that you would be able to use. Sorry for any inconvenience!

For more information about payment and billing, please see our FAQ here.

If there are any further questions or concerns that I may assist with, just let me know and I'll be glad to do so.

Thanks!
Katina