Season of the Runelords Missing


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Sovereign Court

Hello,

"Season 2: Season of the Runelords (ACG)" was finally released on the Products page yesterday, but when I click it, all I get is a BLANK page.

What am I missing?

http://paizo.com/pfsacg/products/season2


Pathfinder Adventure, Adventure Path, Lost Omens, Maps, PF Special Edition, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game Subscriber

Per the release schedule, the PDF for SotRu adventure 1 isn't going on sale until March 23. The February 16 date is for Venture Officers and stores that have signed up, and the scenario is delivered directly to their downloads from what I recall.

(in other words: there are no products to list there at this time)

Grand Lodge

skizzerz is correct.

All VOs should have gotten the first two scenarios delivered in their download area and an email notification. Same with stores that signed up for Organized Play.

Until the first scenarios are compiled into an Adventure (which happens when all the scenarios of an adventure are released), there won't be any product showing up on the page. (So don't expect to see anything until mid-March.)


I am a VO and I do not even have the Season 2 section showing up on my download page. I have put in a email to customer service, but is there a better way to go about addressing the issue?

Grand Lodge

Customer Service is the best method. I know the issue where VLs didn't get the downloads was simply a flag, I think. Chris fixed that.

Have you tried calling?

Community & Digital Content Director

The reason behind this week's delay is trying to address the immediate needs of our Humble Bundle launch. VOs should expect this week's download notification later today. If you're a VO that's completely missing products, please ping me directly at chris.lambertz@paizo.com and I'll see what I can do.

Grand Lodge

As always, thanks Chris.

Grand Lodge

Chris, I did notice the scenario was available this morning when I checked My Downloads. But no email last night from what I saw. Just wanted you to know.

(After some stern conversations with your Personalizing app, I did manage to download it.)

Any heads exploding over all this traffic? :-)

Community Manager

Theryon Stormrune wrote:
Any heads exploding over all this traffic? :-)

Possibly.

Grand Lodge

Liz Courts wrote:
Theryon Stormrune wrote:
Any heads exploding over all this traffic? :-)
Possibly.

It's the kind of thing that just warms the heart ... and the eyeballs.

Sovereign Court

skizzerz wrote:

Per the release schedule, the PDF for SotRu adventure 1 isn't going on sale until March 23. The February 16 date is for Venture Officers and stores that have signed up, and the scenario is delivered directly to their downloads from what I recall.

(in other words: there are no products to list there at this time)

"Per the release schedule", March 23 came and went and the page is still BLANK. Now what am I missing?

Community & Digital Content Director

Sorry for the inconvenience! I've found the rogue issue causing that page to just decide to give up displaying anything. The adventure should be showing up now.

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