Hi Laurial,
While the shipping notification was triggered on the 22nd, your shipping notification email should have said that your package should leave the warehouse by Friday, January 22nd. A lot of our subscription shipments are processed in waves/batches, so it is difficult to pinpoint precisely when any one package may leave.
It looks like your tracking information starts on the 20th, and as of the 23rd, it was transferred from Mail Innovations to a USPS post office. It looks like the tracking scan may have been missed at that point.
Because Standard Postal Delivery involves a transfer between UPS Mail Innovations and the US Postal Service, we have found that occasionally the parcel will miss a scan along the way and no information will be updated. Even though data is not being updated, we find that the parcel is almost always still on its way. We do not consider these parcels missing until they has exceeded their delivery estimate. In this case, it looks like your estimate delivery should be sometime between Tuesday the 26th and Monday, February 1st.
If it hasn't arrived by then, please let us know.
Thanks!
~Sharaya