Order #3814096


Customer Service


Dear Sir,
My order continues to be shown as pending. Is it possible to provide some indication of a likely despatch date.

Many thanks

Technical Elf

Customer Service Representative

Hello Technical Elf,

It is the fire beetle that is holding the order up. You ordered 2 but we only have 1. So the order is waiting to see if we will be able to get more (that is highly unlikely). I am reducing the quantity to 1 so the order can get under way. You will receive an updated email confirmation reflecting that change.


Hi Diego,
still no movement on the order (it remains shown as pending)any indication of the likely despatch date?

Thanks

Technical Elf

Customer Service Representative

Hello Technical Elf,

It looks like your order shipped out earlier this morning, so it is on its way to you right now.

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