Order 3722146 still pending


Customer Service

Liberty's Edge

I would like to ask if my order will be mailed anytime soon. Or if the product is on backorder.

Customer Service Representative

This item has an estimated product availability of shipping from our warehouse in 5 to 18 business days. If an item has a longer availability time frame like that, it usually means we'll need to get it in from a distributor before we can ship it out. More details about about product availability can be found here: http://paizo.com/paizo/faq#v5748eaic9n0o
It looks like it's currently about the 6th business day.

It looks like our supplier has a pretty limited supply at the moment and it also waiting on a restock. We are hoping there will be enough in their current supply to cover your order.

If you have any questions or concerns in the meantime, please let us know.

Thanks!
~Sharaya

Liberty's Edge

Thank Sharaya

I hope with my ordering one copy they have one the spare. I can be patient. I wanted to ask I was also looking for this:

http://www.amazon.com/gp/product/1568821891?keywords=basic%20roleplaying&am p;qid=1445632423&ref_=sr_1_3&sr=8-3

I hope you don't mind me linking to Amazon as I can't find it here on the site.

If the link does not work

Product name: Basic Roleplaying: The Chaosium system (Basic Roleplaying)

ISBN: 9781568821894

Customer Service Representative

It does not appear that the paperback version of that is available for us to get anymore.

It looks like the MAY be a chance of the distributor getting a restock of a hardcover version, but I am not sure how accurate that information is at this time.

Liberty's Edge

Again thx for the prompt response. Let me know if they can and at how much.

Liberty's Edge

Is it possible to cancel the order? It was supposed to be for a gift but the person already has it. If not I understand.

Customer Service Representative

Hello Memorax,

The order has been cancelled. We do not charge for items until they ship so you have not been charged.

Liberty's Edge

I just would like to say thanks. Excellent customer service.

Community / Forums / Archive / Paizo / Customer Service / Order 3722146 still pending All Messageboards
Recent threads in Customer Service