Order No. 3608414


Customer Service

The Exchange

Hi there folks.

This is a pending order of figures from the Aug sale. Can you let me when its likely to be sent since I need them for my next campaign?

Cheers FW

Customer Service Representative

Hello French Wolf,

Your order is being held up by one of the miniatures, Arachnid Warrior. We are still waiting to get it from Reaper. At this point it is well past the window we expected it to arrive in so I don't have a good estimation of when we may have it. If you'd like I can separate it out into it's own order so everything else can get underway. I can also cancel it if you prefer. Otherwise the order will wait until the miniature arrives.

The Exchange

Thanks for the quick answer Diego. Separate and send please. Cancel the arachnid warrior for now.

Ta
FW

Customer Service Representative

Hello French Wolf,

I have cancelled the Arachnid Warrior and have asked the warehouse to get the order underway. Our mail pickups for the day have already occurred so it will be shipping out tomorrow. You will be receiving an updated email confirmation reflecting the changes.

The Exchange

Received.

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