| Michael Murillo |
For the last 2 orders (3647926 and 3707774), I have received my subscriptions in 2 packages. For each order, 1 package contained only 1 item, either an Adventure deck or a Class deck. In both cases, there was enough space in the larger box to fit all subscriptions into the 1 package. So I'm wondering why everything is not shipping together. Why am I paying for 2 packages when it seems like everything should fit into 1? Can someone tell me why it's splitting into 2 packages?
Thanks.
Katina Davis
Customer Service Representative
|
Hello Michael,
Looks like David already beat me to it! Essentially, shipping volume and weight restrictions make it so it is actually cheaper to send the Adventure Deck and Class Decks separately via standard post.
If you'd prefer to pay a bit more to have the boxes sent together, you should be able to alter your shipping preferences on your Paizo.com account. If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask.
Thanks!
Katina