Hi
I just received Payment Auth for this order, it lists ten off shipping and summer sale in the discounts, but I cannot see that in the amount authorised. It could be I don't get the order, it's complex with things being removed etc. But can you ensure that both of those discounts apply?
Thanks
Hello mach1.9pants,
The total you are being authorized for is $97.58. The summer sale discount is being correctly applied to everything except this months Adventure Path (it does not apply to subscription items). The $10 off shipping discount only applies to orders that are $100 or more before shipping, so it is not being applied to the order. You would need to add physical items worth $22.10 to qualify for that.
I do want to mention that the Dungeon Crawl Classics item in the order is one we need to get in from a distributor so the entire order will wait for it before shipping out. Let me know if you would like for me to move it to your sidecart so everything else can ship out right away.
Right well the thing is the order I put in was over one hundred dollars, and all items were showing in stock, including the DCC items.
Then due to a Paizo error an adventure path book was removed (#96) to another order.
Now the two Lankhmar DCC books are showing backorder, although the were showing in stock when I hit CONFIRM ORDER.
This means I lose the save $10 on shipping and (I guess) the End of Summer Sale on the two Lankhmar DCC books due to two separate Paizo errors.
I try my hardest to make the most of these sales, with the massive shipping costs I have to pay for physical items, and I am quite disappointed that this has not worked out. I try an order direct from Paizo as much as I can, but if these discounts cannot be applied then I want all the extra stuff cancelled and I'll get them from Amazon.
As to waiting for the DCC #85, that is fine.
So let me know how we are going to proceed, thanks
Hello mach1.9pants,
Neither of the Lankhmar books in your sidecart are on backorder. Like DCC #85 we are just waiting to get them from Goodman Games. Those along with the Adventure Path would have put the order over $100. So, I can move those books out of your sidecart and into the order and give you the first ten shipping. You will be receiving an updated email confirmation.
Thanks, that's what I ordered so it looks good now (new email).