Problem Adding Subscriptions


Customer Service


I have two subscriptions now in my cart and when I go to check out it gives me an update quantities button, but won't actually let me check out. Any help with this issue?

Scarab Sages

Going to jump on this thread as I might have a similar issue: I also cant check out. I can click trough step 1, and 2, and when I press the checkout button, I get back to step two: select your payment option.

The payment option selected is the card I normally use. There are no error messages what so ever. I tried this with two different products in the cart.


Any help on this issue? Thanks

Customer Service Representative

Hello Nathanael,

Thank you for letting us know. I was able to push the order through on my end and you should be receiving an email confirmation. I am passing the issue along to the tech team so they can look into what was going on. If you have a the same issue with any other issues please let me know.

Customer Service Representative

Hello Woran,

Yours is a payment method issue. I am sending you and email with more information.


Hey, sorry to have the same problem again, but I got some extra money so I was trying to add miniatures and get my Dungeon's Deep case and dragon and its stuck with the same problem again.


Hi, I have the same problem. Can you help me finalize the order?

Customer Service Representative

tergiver wrote:
Hi, I have the same problem. Can you help me finalize the order?

Sure can! I have given it a kick through the system. You should get an order confirmation email soon.

If we can help with anything else, please let us know.

Thanks!
~Sharaya


Sharaya wrote:


Sure can! I have given it a kick through the system. You should get an order confirmation email soon.

If we can help with anything else, please let us know.

Thanks!
~Sharaya

I got the confirmation, thanks!


My cart still needs pushed again, please and thank you!

Customer Service Representative

Nathanael Love wrote:
My cart still needs pushed again, please and thank you!

The system is being rather uncooperative at the moment. I'll let you know when it's taken care of.

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