Order # 3573248


Customer Service


Hi Paizo people

I wonder if you could look into the above order for me? It has been pending for longer than I would have thought it would.

Cheers
Steve

Customer Service Representative

Hi Steve,

Thanks for bringing this to our attention. It looks like the goblins got into a crazy wrestling match and got each other (and the items) tangled up in the ropes, so this order has been stuck in some confusion.

I have done my best to untangle everything and got things moved to a new order. You should get an order confirmation email for that soon.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya


Thanks, Sharaya. All looks good now.


Hi Sharaya

I think I messed things around again by adding the Swords and Wizardry book to this order (I think it's current incarnation is now order #3616378).

Would you be able to ask the warehouse people to send whatever is ready to go now and break whatever isn't into its own separate order for me? I don't mind the increased shipping costs.

Cheers
Steve


I figured I'd bump this, since another order has come and gone whilst this one is still pending so it has perhaps gone unnoticed.

Sorry for chopping and changing it around - I have a feeling it's melted some computer chip somewhere.

Cheers
Steve

Customer Service Representative

Hi Steve,

It looks like the Swords and Wizardry book may have gotten added around the time the items were being processed for shipping, so I think something just didn't quite sync up correctly.

For now, I have moved the Swords and Wizardry book to your sidecart. We'll be authorizing July orders towards the end of this week. If you still want things that are ready moved out to ship sooner, just let us know.

Thanks!
~Sharaya


Thanks, Sharaya.

Yes please - if you could send what's ready to go now, I'd appreciate it. I'm not too stressed about the multiple shipping. This order has been quite a saga! Serves me right for adding the S&W book - I knew that might mess things up..

Cheers
Steve

Customer Service Representative

Hi Steve,

Thanks for the update! I have moved the items that are ready to a new order (#3632519). You should get an order confirmation email for that soon. Sorry the goblins got confused by the S&W book!

If we can help with anything else, just let us know.

Thanks!
~Sharaya

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