Issues with order 3572790


Customer Service


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Somewhere along the way, this order got scrambled a bit.
I has subscription items in it as well as 4 t-shirts that got moved over from order 3585634.
Last Tuesday, the order was listed as being broken into 3 parts for shipping. 1) The promo dragon for the pathfinder battles. 2) the T-shirts plus the battles case. 3) Everything else = card game stuff, adventure path, companion.

The card game, adventure path, and companion items seem to have been charged and shipped on Tuesday June 9. I have received all these items.
At that time the T-shirts were still lumped with the case for shipping and the dragon as yet another shipment.

Then on Friday June 12, apparently the dragon was charged and shipped. At that time, the T-shirts and the dragon moved into the shipped category, and got lumped in with the previously paid for and already shipped items as if they were one shipment that had all shipped on Tuesday.

I have received the dragon promo and the other items. But it appears that the T-shirts didn't get charged for and were never really in the first or second shipment. I'd like to get them shipped. Also the battles case which is in it's own shipment seems to just be sitting there. Normally I'd just wait but the patron saint of people waiting on their subscriptions (St. Sara Marie) has stated in the June subscription thread that all the June subscriptions should have shipped by now. So could someone prod the battles case to get a move on.

Thanks,
William

Customer Service Representative

Wow. Looks the the goblins are being particularly stubborn with this one.

I've poked and prodded things and we'll get them on the way to you as soon as we can. The warehouse has closed for the day, so thing should go out on Monday.

If you have any further questions, please let us know.

Thanks!
~Sharaya

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