Hello,
I'm putting this here instead of the Customer Service forum because this is more reporting a bug than requesting action on the issue. I have been unable to actually change my subscription settings to use store credit. When I click the button, it loads for a while but continues to say the my subscriptions will not use store credit.
In case it's relevant, this is using Firefox 38.0.1 on a Windows 7 machine.
Thanks,
Berinor
Hey Berinor,
I've confirmed your bug and it's in our queue now. Thanks for catching that one for us!
Looks like this has been fixed and I wanted to say thank you!
You're welcome :)
Another Flaw with this is anything you buy on Store Credit it doesn't give you the option to sidecart it. Has that been fixed also?
Customer Service Manager
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Joey, its more that if you want to sidecart an order, you can't use store credit during checkout. This is because we aren't actually charging anything at that time. If you have selected "use store credit for subscription" on your My Subscription page, the store credit should be used on the whole order when we generate and ship the subscription shipment, even if it includes items that are not subscription generated that came from your sidecart.