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Hold PF Battles subscription

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Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hello paizo customer service team,
You've always been willing to help if you can in any way, and I need to ask if it's possible to hold my upcoming Dungeons Deep miniatures case until mid-July. (I've had to use my "paizo only" card for some other needs and now MUST paid down that balance). And I'm afraid with dungeons deep and my regular subscription items, that I won't be able to make those payments fast enough before the miniatures are shipped.
So, is it possible to do that?
Thanks in advance,
Dean
Silver Crusade Contributor

Sorry to poke my head in here, but I am also interested in this. ^_^
Customer Service Representative
The_Minstrel_Wyrm wrote:

Hello paizo customer service team,

You've always been willing to help if you can in any way, and I need to ask if it's possible to hold my upcoming Dungeons Deep miniatures case until mid-July. (I've had to use my "paizo only" card for some other needs and now MUST paid down that balance). And I'm afraid with dungeons deep and my regular subscription items, that I won't be able to make those payments fast enough before the miniatures are shipped.
So, is it possible to do that?
Thanks in advance,
Dean

I have put your Pathfinder Battle subscription into a suspended state at this time. Please contact us again when you are ready for it to be unsuspended and have those items generated.

Thanks!
~Sharaya
Customer Service Representative
Kalindlara wrote:
Sorry to poke my head in here, but I am also interested in this. ^_^

I have also suspended your Pathfinder Battles subscription for now. Please contact us again when you are ready for it to be unsuspended.

Thanks!
~Sharaya
Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber
Sharaya wrote:
The_Minstrel_Wyrm wrote:

Hello paizo customer service team,

You've always been willing to help if you can in any way, and I need to ask if it's possible to hold my upcoming Dungeons Deep miniatures case until mid-July. (I've had to use my "paizo only" card for some other needs and now MUST paid down that balance). And I'm afraid with dungeons deep and my regular subscription items, that I won't be able to make those payments fast enough before the miniatures are shipped.
So, is it possible to do that?
Thanks in advance,
Dean

I have put your Pathfinder Battle subscription into a suspended state at this time. Please contact us again when you are ready for it to be unsuspended and have those items generated.

Thanks!
~Sharaya

And thank you Sharaya! :)

Silver Crusade Contributor
Sharaya wrote:
Kalindlara wrote:
Sorry to poke my head in here, but I am also interested in this. ^_^

I have also suspended your Pathfinder Battles subscription for now. Please contact us again when you are ready for it to be unsuspended.

Thanks!
~Sharaya

Thank you! ^_^

Customer Service Representative

Glad to help!
Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Sharaya and Customer Service Team ... got an email about trouble with my order (it's that particular card, I didn't realize I had actually exceeded my limit ... Oops). I'll update some payment info on my bankcard and you folks should be able to use that. (Also, sorry about the delay in responding, my internet service was down ... ) :)

Dean

PS: Actually made a large payment on my primary "paizo" card, it should be good to go ... thanks again for everything.
Customer Service Representative

Hello Dean,

It looks like the card authorized smoothly when you updated it. Everything looks good on your order now.
Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hi Diego,

That's good to know, thanks. :)

Dean
Pathfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hi Diego, Sharaya and all Paizo Customer Services folks,

I've made another sizable payment on my card (so if you haven't already, you may take my PF Battles off hold and process that also).

Well, maybe give it 2-3 days for the payment to "post".

Thanks for all your patience and understanding.

Dean
Customer Service Representative

Hi Dean,

I have taken your Battles subscription off hold and generated that order. You should get an order confirmation email for that soon. At this point, that will likely be processed sometime early next week.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya
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