Clicking AP subscribe button does not work


Website Feedback

Scarab Sages

With the announcement of the Evil AP, and hearing good things about Giantslayer, I wanted to ad an AP subscription.

But whenever I click 'start with this product', I end up being send back to http://paizo.com/pathfinder/adventurePath without anything happening.

Does not matter if I click the button on the http://paizo.com/pathfinder/adventurePath page, or http://paizo.com/products/btpy7xpn?Pathfinder-Adventure-Path-Subscription. I just come back out at the AP page, instead of going into the ordering process.

Technology Manager

Hey Woran,

Just so I fully understand the steps you are taking here. You added the subscription to your cart, then in the shopping cart you are clicking the radio button to select which product you start with? (#93 or #94) and it's sending you to the product page for that product?

I'm trying to replicate your issue here on our QA servers and I'm not able to get it to break, so if you can reply here or message me with a step by step of what you are doing and how it's misbehaving we'll see if we can figure out what's going wrong.

Scarab Sages

To be torough, I tested it with chrome and IE, both give the same issue.

I never reach the cart step of the subscription. I press the "Start with this product" button. Then instead of opening my shopping cart, it just loads the Adventure path page again.

It does not matter if I press the "Start with this product" button on the Adventure path page itself or ad the Adventure path subscription page. It never opens the cart, it just loops back to http://paizo.com/pathfinder/adventurePath

I have experienced weird looping issues before. For example. I would try to post a review of a product, and instead of posting it, the main page would load (paizo.com). But it always works a second time. This is the first time it happens consistently, with different browsers, at different times.

Scarab Sages

Ok, getting the link behind the button:
http://paizo.com/cgi-bin/WebObjects/Store.woa/wa/DirectAction/addToCart?sta rtWith=v5748btpy98t5&product=v5748btpy7xpo

and putting that in a separate tab or browser window either loops me back to the feedback forum OR the main page.
This is seriously weird.

Scarab Sages

Ok pasting that link in IE it first gives me an error saying I need coockies enabled to add products to my cart.
Lowering the security settings for cookies and trying again just loops me back to Paizo.com

Scarab Sages

Ok, I checked again today, because, who doesnt love weird tech problems?

The subscription was added to my shopping cart, but I could only see it if I actually clicked the cart.

I have no idea if it did this before or not. But now I have my subscription, so I'm happy.

Technology Manager

There can be a short delay before your cart shows the items in it, if you give it a sec it should have shown up. But going to the cart directly works :).

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