Hello, I have been trying to purchase pathfinder unchained pdf for the last two weeks or so, but every time I try to do so it says that my payment method was declined. I have used my debit card with many other websites with no issues lately and that is what I am trying to use here.
If someone could help me out with this, that would be great.
Thanks.
Andrew is correct...
Jiqs, it looks like your card is being declined by our credit card processing system because it is not passing the address verification check. This means that there is something different between the billing address that is listed for your card on our site compared to what your bank has on file for you, so our card processor is declining it for security reasons. While your bank may be willing to open the transaction as a pending authorization, we will not be able to finalize any charges through that. As we do not finalize any charges until items ship from our warehouse, these are just temporary authorizations that will expire from your account. More details about our billing process can be found here
Before trying again, please double check that the billing address on your Paizo.com account exactly matches the billing address on file with your bank. Our credit card processor can be picky, so please double check things like capitalization of letters, abbreviations, etc.
If you are having trouble updating it on your side of the system, feel free to send your address (exactly as your bank displays it) via email, and we can make the correct changes on our side of the system.
If you have any other questions, please let us know.
Thanks!
~Sharaya