Order 3543648

[kelth25]

Hello, I added items to my purchase and they were set to ship with my may order/ subscription order for the path finder adventure card game wraith of the righteous order. The order says complete, but it is now sitting with my June order, the may order has disappeared and it isn't in my history. So my questions are: why didn't these items ship and what happened to my may order? It is not in my order history and not showing up in my subscription page. If my wraith of the righteous base set and bonus subscription things were somehow dropped and not sent to me then I will be very angry/sad. Additionally, the money for the may order has not been drawn from my account. Thank you for any help you may provide.

[Sharaya]

Hi Keith,

Sorry for any confusion with this. It looks like the order spawning process for May orders crashed some over the weekend. When that happens, the My Subscriptions page can have display errors until we get through everyone.

It looks like your May order got generated later on Saturday evening. If it looks like anything is missing from the order that you thought would be there, please let us know.

Thanks!
~Sharaya