Question regarding Orders #3564259 and #3502970


Customer Service


Hello, had a question regarding two orders.

On Order #3502970, I had preordered both the Monk and Paladin Class Decks for PACG awhile back. Today, on Order #3564259, I preordered the Druid Class Deck. Looking at my order summary, it appears #3564259 is now flagged as completed and that Druid Class Deck went to my side cart but the Monk and Paladin Class decks did not. Instead the #3502970 shows that it is still pending.

Was curious if this is working as intended or if there is something that needs to be done further for #3502970? Thanks in advance.

Customer Service Representative

Hi NyteJKL,

It looks like Monk and Paladin needed a little help to make all the way to the sidecart.

I've bull rushed them into the sidecart and you should see them visible there now.

Thanks!
~Sharaya


Thanks Sharaya, I do indeed now see them in my side cart

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