Problem with Paizo Order # 3461479


Customer Service

Liberty's Edge

Dear Paizo people,

I received an email letting me know of a problem with Order # 3461479. I noticed there that my RPG subscription still is active. On March 2 I asked for its cancellation (here: http://paizo.com/threads/rzs2s18r?Please-cancel-my-subscription).

Could you please remove the Pathfinder Unchained (OGL) Hardcover from my order?

Thank you!

Paizo Employee Customer Service Representative

Hello Zahariel,

Sorry for the confusion with your order! I've double-checked that your subscription is canceled, this looks like our system was just being stubborn. I have removed Pathfinder Unchained from your order, and I'll be sure to send you an updated confirmation email in just a moment.

Please let me know if there are any further questions or concerns that I would be able to assist you with in the future.

Thanks!
Katina

Liberty's Edge

Hello again!

I didn't get the confirmation email, but that wasn't that important anyway. Still, I checked my order and saw this, which is sort of confusing:

Subtotal (6 items) $24.48
Shipping & Handling $10.28
Order Total $43.83

Which means something weird is going on somewhere. Could you please clarify it? Thanks again!

Customer Service Representative

Hello Zahariel,

I have responded to you via email.

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